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Mantra wins Feefo ‘Trusted Service – Gold Award’

Posted: by Jo Wednesday, 16 May 2018 @ 13:18

Feefo Trusted Service – Gold Award’

Here at Mantra, we are absolutely thrilled to have won the Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

It is a real honour to receive this award from Feefo. To be recognised for giving exceptional service to our customers is the best accolade we could get. Mantra is all about uplifting and joyful moments, so we’re thrilled we’re delivering this to our customers in our service too.

‘Trusted Service’ is awarded only to those businesses that use Feefo to collect genuine ratings and reviews, and who meet the highest standard, based on the number of reviews they have collected, and their average rating. A badge of honour, this accreditation remains unique, as it is based purely on interactions with verified customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service.

Speaking on this year’s award, Andrew Mabbutt, CEO of Feefo, commented: ‘The Trusted Service award has always been about recognising those companies that go the extra mile’.

Feefo is a ratings and reviews, and customer analytics platform that provides the tools to collect genuine, purchase verified reviews on behalf of over 4,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; this is in order to increase consumer confidence, and combat the rising issue of fake reviews.

Our plan at Mantra is to keep improving, to ensure we deliver better and better service. We want Mantra to be the gift of choice to reward and motivate yourself and your friends and family - so it is essential we offer the best possible service we can. Let us know what more we could be doing.

Thank you to all our wonderful customers, for taking the time to give a review. And if you have any issues at all that need resolving – please drop an email to enquiries@mantrajewellery.co.uk, and we will respond as soon as possible.

We love to chat! Join in our conversation for happiness every day!

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