Delivery & Returns
Mantra Jewellery Delivery
Every piece of Mantra Jewellery comes with free UK delivery as standard. Your Mantra Jewellery comes on a Mantra card, with space to write a personal message. It is posted in a slim cardboard box designed to go through your letter-box, ready for you when you get home (unless you choose a Signed For service, when you will need to be in to receive it.) Below are our delivery options, pricing, and estimated time of arrival.
|Service ||Price ||Arrival ||Requires signature? |
|First class Royal Mail Post ||FREE || approx. 3-4 working days ||No |
|Recorded Delivery Royal Mail ||£2.95 || approx. 2-3 working days ||Yes |
|Special Delivery Royal Mail ||£6.95 ||Next day before 1pm |
Order before 1pm Monday - Thursday for next day delivery (if you select this option on a Saturday or Sunday it will be with you on Tuesday before 1pm). We cannot guarantee a next day service for orders with engraving. This service is trackable and will need a signature on delivery.
|European and Overseas || |
|Dependant on country ||Dependant on country |
You have 14 days to return your Mantra Jewellery for a refund or exchange, as long as the item is unworn, in its original packaging and in the same condition in which it was sent out to you. Email us at firstname.lastname@example.org for the address to return your jewellery to.
Mantra Jewellery comes with a 2 year warranty against manufacturing faults. This does not cover normal wear and tear, such as scratching to the surface or the plating wearing off over time. The Mantra chain comes with a lifetime guarantee against manufacturing faults. Please contact us if you have any problems with your jewellery on email@example.com
Tips on caring for your jewellery
All Mantra jewellery is made from 925 Sterling Silver, with some plated in 18ct Gold or Rose Gold. Here are some tips on caring for your jewellery:
- Silver will naturally oxidise when exposed to moisture, so try to keep your jewellery dry. Don't wear it in the shower, bath or when swimming and don't spray perfume directly at the jewellery as this will encourage oxidisation. It will also damage the plating on the Rose and Yellow Gold-plated pieces.
- Mantra designs are delicate with fine chains and discreet clasps, please be careful when handling your chains, removing your jewellery, or adjusting, to avoid tangling or putting too much strain on the chain.
- You can remove any oxidisation to your Silver pieces with a Silver polishing cloth or Silver dip (don't dip Gold or Rose Gold-plated pieces).