Delivery & Returns
Mantra Jewellery Delivery
Every piece of Mantra Jewellery comes with free UK delivery as standard, using Royal Mail First Class.
Please note that Royal Mail does not collect on a bank holiday or weekend. So, if you order over the weekend or on a bank holiday, your order will be processed on the next working day.
First Class normally takes 2 to 3 days, but there are still some delays in some postcodes due to the Coronavirus crisis, and we have been informed by the Royal Mail that First Class can currently take up to 7 working days.
First Class is an untracked service, so if you want guaranteed delivery within a certain timescale, or you want your item to be trackable - please choose one of our paid-for options.
Your Mantra Jewellery comes on a Mantra card, with space to write a personal message. We can print this for you (in a handwriting font) if you let us know your message. It is posted in a slim cardboard box designed to go through your letter-box, ready for you when you get home (unless you choose a Signed For service, when you will need to be in to receive it.) Below are our delivery options, pricing, and estimated time of arrival.
|Service ||Price ||Arrival ||Requires signature? |
|First Class Royal Mail ||FREE ||Usually 1-3 working days, but currently longer due to the Coronavirus crisis - up to 7 working days. This is not a tracked service, so no information is available once we have posted your item. ||No |
|Recorded Delivery Royal Mail ||£2.70 ||Signed for. Usually 4-5 working days, but currently longer due to the Coronavirus crisis. ||Yes |
|Special Delivery Royal Mail (order by 1pm) - Next Day ||£5.00 || |
Signed for and trackable. Guaranteed Next Day, if ordered by 1pm. (Not available on Bank Holidays). Temporarily reduced from £7.50.
|Saturday Guaranteed Delivery (orders placed Friday by 1pm) ||£12 || |
Signed for and trackable. Guaranteed Saturday (Next Day) for orders placed Friday by 1pm. (Not available on Bank Holidays)
|European Countries || |
|Dependent on country ||Dependent on country |
|Overseas Countries ||From £8.50 ||Dependent on country ||Dependent on country |
You have 14 days to return your Mantra Jewellery for a refund or exchange, as long as the item is unworn, in its original packaging and in the same condition in which it was sent out to you. Engraved (bespoke) items and all earrings cannot be returned or exchanged. Email us at firstname.lastname@example.org for the address to return your jewellery to.