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Terms and Conditions

Returns and Exchanges

All faulty goods will be replaced where possible, or money refunded in the event that a replacement is not available. Refunds will be made in the same method of payment used for the purchase, where possible. Any personalised items with engraving cannot be exchanged or refunded, please double check your engraving and call us if you have any queries prior to ordering. Your disc will be engraved true to your order, including lower or upper case and punctuation.

If you simply change your mind about a product, an exchange or refund is available, provided you return the goods in the same condition in which you purchased them, in the original packaging, and with your receipt, within 14 days of the goods being received. We cannot take responsibility for returned items which do not reach us, or which arrive damaged, so we strongly suggest you send returned goods via Royal Mail recorded or special delivery or similar secure, insured method. Mantra does not refund postage costs.

Who should wear Mantra?

Mantra Jewellery is adult jewellery, aimed at wearers over the age of 16. We do not recommend it for children, or wearers under the age of 14, as it has small parts and all pendants hang on a chain - which could be dangerous for children.

Mailing List

When you place an order with us, your name will automatically be added to our database, and you will receive our regular email newsletter telling you about new products. To unsubscribe to this, simply click the 'Unsubscribe' button on the first edition which you receive, and you will be removed from our mailing list or email enquiries@mantrajewellery.co.uk. You can choose not to be added to the mailing list at the checkout.

Mantra Gifts Cards

Mantra gift cards are available online, in any denomination between £5 and £100, you will be emailed a code for the recipient to use. They cannot be exchanged for cash or credit notes, and cease to be valid 12 months after issue. Mantra reserves the right to decline to accept cards it believes to be forgeries.

Trading Name and Style

Mantra is a trademark in Class 14, and is a trading name of Fabulous Collections Ltd. Any attempts to copy or imitate Fabulous or Mantra in any way deemed to be an infringement of copyright will be dealt with seriously.

Please visit https://webgate.ec.europa.eu/odr for the Online Dispute Resolution platform

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