Posted: by Jo Monday, 28 December 2020 @ 15:31
New Year to everyone!
I write this, we are still in December – but the new year is just around the
corner. I am excited about 2021, as I really hope we can put the anxiety and
fear of 2020 behind us, and start looking forwards with hope and optimism
you all had a lovely Christmas? Different this year, for sure, but hopefully
still relaxing and peaceful, and connected.
husband and I had been hoping to spend Christmas in Cornwall - but the Tier
system changed all that, so it is a peaceful Christmas at home instead, with
walks in the Cotswolds and Winter firepits in the back garden.
really want to thank you for all your orders coming up to Christmas, and your lovely
heart-warming messages. Our bestselling pieces over the Christmas period were
our beautiful Lotus Necklace, with the mantra, ‘Be the best version of you’, and
our Anchor and Phoenix Necklaces.
Anchor has been such a comfort as we have all wanted to feel safe this year, reaching
out for a tangible symbol of safety and security; while the Phoenix celebrates
everyone’s strength and resilience in this challenging year.
of the messages you have written on the jewellery cards have been incredibly
moving. From praising your daughters for their courage and resilience, to
thanking friends for being there for you, to encouraging loved ones to stay
strong, it is when we read your messages that we know we are doing something
am sharing – anonymously – excerpts from just a few of the messages that have
been written on the back of our Mantra cards this year, so you can see just how
thoughtful and caring you all are. We really hope that wearing our jewellery
helps bring to mind these warm and encouraging messages, as well as the mantra
the piece represents:
“The days seem dark and unfair to you, but take one day at a
time and you will see the dark days disappear.”
“Always remember, you've got this, no matter what life throws at
you. Take a deep breath and dream of the ocean, your calming and relaxing place.”
“We wish we could be with you in person and will be as soon as
we can. Until then, know we are with you always, and whenever you miss or need
us, hold this and think of us.”
“We are so proud of who you are and everything you achieve, even
in the face of adversity. Your sense of humour and beautiful smile shines
“You have been amazing friend this year, a shine of light in my
dark world. You are an amazing, strong, beautiful woman. You have the power and
strength to follow your own path in life.”
“Thank you for inspiring and empowering me throughout my life.
You are a shining light and bring joy, energy and love to the planet. The world
is lucky to have you. I am lucky to have you.”
“You are my strength on my low days, and my guide through the
dark days. You are capable of anything the Universe presents you with.”
“I will always be your anchor in life. I hope this will bring
you comfort, honour and protect you, through our future challenges and
“I know you feel untethered at the moment, but you will feel
have also been fortunate this last year to receive hundreds of wonderful
reviews from many of you, which are sent out independently by review company, Feefo.
We don’t like to blow our own trumpet, so here are just a few of the lovely
reviews we have received recently – in your words, not ours:
“I can’t believe I stumbled onto this company, and was blown
away by their service and quality of product. I ordered a necklace for a dear
friend as a retirement gift. The message card, the necklace, the little extra
touches within the package, were a complete revelation. I thoroughly recommend
this company for any gift you want to give with a true message behind it. I
can’t wait to use this company again.”
“Everything was done with great care and love from the delivery,
the packaging, and exquisite jewellery. Thank you.”
“Really easy to use, beautiful, classy jewellery. Personal
correspondence regarding engraving. I’m delighted with my purchase, which is a
present for a loved one. Highly recommend.”
“Gorgeous jewellery, great prices. Brilliant service! Lovely
website which was very easy to order from and delivery was very fast. The
quality of the items I purchased is excellent and I will definitely buy from
them again and recommend them to everyone!”
“Beautiful, inspirational, spiritual jewellery, absolutely
gorgeous! Fabulous service, awesome packaging, what an amazing brand! Thank
you all for such amazing feedback. It makes a real difference to me and my
team, knowing that we are creating such joy.
- I won’t pretend that we don’t get the occasional unhappy review. There are
two reasons for these – delivery times, and jewellery size.
we rely on the Royal Mail, we know a few of you have experienced delays in your
jewellery arriving this year. The Royal Mail do a fantastic job through most of
the year, but Coronavirus staffing issues, combined with the huge increase in
online shopping this year, and the sheer volume of Christmas orders, caught
them out this time – so we can only apologise that our free First Class service
has taken a few days longer than usual in some areas this year.
– we do get the occasional negative review about size, with some customers
feeling that our jewellery is smaller than they expected. We try very hard to
show the exact size of everything accurately on our website, with each piece
shown on our model, Sarah; and each piece drawn and described with its exact
dimensions in cm and inches.
we recognise that it is still sometimes hard to visualise exactly how something
will look, until you see it in the flesh. We are always happy to refund or
exchange items in this case – it’s no trouble at all.
– keep giving us your feedback. As a small business, each review means a lot to
us, and we love to hear from you!
that note – I really hope you received something for Christmas which gave you
joy or made you smile? As a keen reader, I was thrilled to receive Barack
Obama’s autobiography, along with a book called ‘Head, Hand, Heart’, about how
we place too much emphasis on intellectual jobs and not enough on physical and
caring jobs – so I am really looking forward to reading both.
this year draws to an end – I wish everyone a Happy New Year, and hope that
2021 brings us all health, happiness and peace.